We build and market it
For funded wellness and supplement brands, franchises, network-marketing companies, and owners who want the brand built and taken to market.
Includes everything in Prime Brand.
Features and benefits
Includes everything in Prime Brand. These are the pieces we build and market for you.
We create the name, the look, and the words your brand uses with patients.
We write the words for your website and program pages.
Each program you advertise gets a page built for that offer.
Patients can ask questions at any hour, and anything clinical goes to a person.
We prepare the ads, set up Meta and Google, and launch the first campaigns with you. You pay the ad platforms directly.
We keep refreshing ads and pages, and we review new ads before they run.
A named person stays with you on the launch and the marketing.
We prepare and submit the LegitScript application with you. Their fees are separate, and they make the approval decision.
In practice
The look and the words are decided in the room, then used on the pages and the campaigns.
Website and program copy is reviewed with you before a patient lands on it.
Launch questions go to someone at a desk, and that person remains on the account.
How it works
Name, look, and patient-facing words are decided with you.
Website and program pages are written for that brand.
Meta and Google are set up with you. You pay those platforms directly.
One person remains with you for the launch and the marketing.
Everything included
Open a group to read every item in this package.
Licensed physicians in all 50 states decide what is appropriate. Our licensed US pharmacy partner ships to all 50 states.
Medical weight-management programs built around GLP-1 and GIP/GLP-1 medications, with licensed physician follow-up and refill reviews.
Erectile dysfunction treatment and hormone therapy for men, reviewed by a licensed physician.
Hormone support for perimenopause and menopause, in the form that fits each patient.
Oral options for thinning hair and hair loss.
Vitamin B12 injection when a licensed physician determines it is clinically appropriate.
Every prescription is at the licensed physician’s discretion, after a medical evaluation. Not every patient will qualify for every medication, and availability can vary by state.
Compounded items are prepared by a licensed pharmacy for the individual patient.
Which packages include this catalog: Prime Brand and All-Inclusive include our licensed physician network and pharmacy catalog. With Prime Clinical, your own licensed physicians prescribe through DoseSpot e-prescribing to DoseSpot's pharmacy network. Prime's pharmacy is not included.
E-prescribing from the chart
Licensed physicians send prescriptions electronically from the chart.
Prescription writing
Licensed physicians write prescriptions in the chart and attest to medical necessity.
Refill review queue
Refill requests sit in one queue for licensed physician review.
Online medical intake
A guided intake collects what your licensed physicians need, and patients can update it later.
Passwordless secure login
Patients sign in with a secure one-time email link.
Patient dashboard
One home screen for status, next steps, orders and messages.
Visit scheduling
Patients pick a time from a personal link, reschedule on their own, and get confirmations and reminders.
One-click video visit
Patients join from a secure link and give telehealth consent on file.
Secure messages
Patients message the care team in a private inbox.
Refill and care requests
Patients request refills or a follow-up from the portal.
Health records and protocols
Patients see prescriptions, protocols and health records in one place.
Side-effect reporting
Patients can report side effects so the care team sees them.
Consents on file
Telehealth consent is stored with the record.
Membership self-service
Patients update a card, view invoices, cancel online, or pause a plan.
Urgent-symptom check
Urgent warning signs point the patient to emergency care or a clinician.
Portal on any device
The patient portal adapts to phones, tablets and desktops.
Licensed physician work queue
Your licensed physicians see assigned intakes and can approve, ask for more information, decline, or request a video visit.
Intake and Rx review
Intakes and orders waiting on a prescription sit in shared inboxes.
Full patient chart
Overview, medications, problems, allergies, vitals, visits, orders, documents and the original intake.
Pre-visit brief
A short summary is ready before each visit.
Visit notes with sign-off
Licensed physicians document each visit and sign it.
Chart updates
Licensed physicians update problems, medications, allergies, documents and treatment plans in guided forms.
Care-team task inbox
Patient questions and refill requests land in the task inbox.
Secure licensed physician messaging
Replies stay in the record.
Video visit room
Secure video with consent, the chart and the pre-visit brief beside the visit.
Calendar and availability
Licensed physicians set availability and manage rescheduling.
License and state settings
Licensed physicians keep state licenses on file, and a license counts only while it is valid.
Coverage view
See where your own licensed physicians hold a license and how intakes are routed.
Licensed physician groups
Licensed physicians can work in groups with shared rosters.
Notifications
New assignments and updates sit in one feed.
Workspace on any device
The licensed physician workspace adapts to any screen.
Patient checkout
Patients enroll and pay by card.
Payment processing and reconciliation
Payments are matched to orders.
Renewals, refunds and disputes
Those payment events are recorded with the order.
Declined-treatment refund
If your licensed physician declines treatment, the refund is processed and the patient is notified.
Merchant account setup
Merchant account setup is handled with you during onboarding.
Admin desk
Patient and order views in one secure desk.
Support inbox
A shared inbox for patient email.
Onboarding checklist
Launch steps are tracked with you during onboarding.
HIPAA-compliant platform
Patient data runs on a HIPAA-compliant platform with signed BAAs, including AWS.
Partner BAA
A signable partner business associate agreement.
Hosted on AWS
Encrypted, firewalled hosting with a private network and no public IP on the app or database.
Amazon Aurora PostgreSQL
Encrypted and private, with a standby instance, auto-scaling capacity and 35-day backups.
AWS WAF and rate limits
AWS-managed rule sets block common attacks, and floods from a single IP are rate limited.
Encryption
TLS 1.2/1.3 in transit. Encryption at rest with AWS KMS keys that rotate, including database, files and logs. Sensitive fields are encrypted again inside the app.
Locked-down file storage
Files sit in encrypted storage with public access blocked.
Secrets kept out of the code
Passwords and keys are injected at runtime.
Two-factor login
Two-factor login, a fresh login for sensitive actions, and role-based access.
Audit trail
Access to patient records is logged.
Brand-to-brand data isolation
Your patients and data are walled off from other brands on the platform.
Locked legal pages
Terms, privacy, telehealth consent and payment terms.
Records retention and export
Medical records follow a retention schedule and can be placed on legal hold. Your patient data can be exported.
Staging, then production
Releases are verified in staging, then promoted. Deploys roll back if health checks fail.
Scanned images and tests
Container images are scanned, and automated tests run on proposed changes.
Identifiers removed before AI
By default, patient identifiers are removed before text is sent to an AI tool.
Licensed physician network
Licensed physicians in all 50 states review every patient and decide on treatment. You do not recruit or credential them.
State-matched assignment
Each intake goes to a licensed physician in the patient's state.
Credential reminders
Licensed physicians are reminded before a credential expires.
State telehealth rules
Telehealth rules for all 50 states are tracked and reviewed by medical leadership.
Intake and screening rules
Structured questions route each patient to the right next step for licensed physician review.
Refund when treatment is declined
If a licensed physician declines treatment, the refund follows the published policy and the patient is emailed.
Licensed US pharmacy partner
Our licensed US pharmacy partner ships to all 50 states.
State-license pharmacy matching
Each patient is matched only to pharmacy options licensed in their state.
Medication formulary
A ready formulary, with interaction checks and refill safety rules, so a refill is released or sent back for licensed physician review.
Compounding documentation
When a compounded prescription is used, it is tied to a documented, patient-specific clinical need and a licensed physician sign-off.
Controlled-substance safeguards
Controlled substances are blocked from automated paths.
Orders to the pharmacy
Approved orders go to the pharmacy system with status sync back.
Backup pharmacy route
A second pharmacy route is ready if the primary option cannot fill.
Order tracking
Every prescription becomes a tracked order, with prescription documents generated for the order.
Shipped and delivered notices
Patients hear when an order ships and when it arrives.
Custom website on your domain
A custom-designed website on your own domain, with SSL.
Core pages
Home, programs, how-it-works, FAQ, about and contact.
Program pages
Program pages for weight loss, men's health, women's health, hair loss and wellness. Clinical content stays locked.
Legal pages
Terms, privacy, telehealth consent, payment terms, notice of privacy practices, and auto-renewal terms.
Assessment buttons
Calls to action open the patient intake. Returning patients can sign in from the site.
Mobile-responsive design
Pages adapt to phones, tablets and desktops, with search titles, descriptions and a sitemap.
Brand editor
Update your logo, colors, photos and copy. Clinical, pharmacy and legal lines stay locked.
Brand setup from your current site
Logo, colors and the email sender can be pulled from the site you already have.
Your name on the portal and email
Your logo and colors carry across the site, the portal and patient emails.
Pixel hooks
Pages are ready for ad pixels and conversion events.
Welcome and what-to-expect
A branded welcome and a note on the next steps after someone joins.
How to take the medication
Plain-language instructions for the medication the licensed physician prescribed, plus a note before the first dose.
Shipment email
Patients are told when medication is on the way.
Check-ins
Check-ins ask how the patient is feeling and give a way to report side effects.
Dose-step reminders
Patients are reminded when their licensed physician changes the dosing schedule.
Refill and renewal reminders
Reminders go out before the next shipment, and renewals route back for licensed physician review.
Side effects to a licensed physician
Reported side effects are routed to a licensed physician queue.
Abandoned intake and checkout
People who stop during intake or checkout get a nudge by email.
Failed payment and expiring card
Patients are asked to update a card before care is interrupted.
AI visit notes
Draft visit notes for the licensed physician and a plain-language visit summary for the patient.
Live visit assist
A real-time assistant during the visit surfaces relevant chart details for the licensed physician.
Your prices and promo codes
Set your patient prices and create promo codes yourself.
Revenue and payouts
See sales and payouts in one place.
Team seats and roles
Add team members with the access each role needs.
Training academy
Step-by-step training for you and your team.
LegitScript prep kit
A step-by-step kit for getting ready for LegitScript certification. LegitScript’s fees are not included. You pay those fees to LegitScript, and approval is LegitScript’s decision.
Marketing copy check
Site copy is checked for unsupported claims before it publishes.
Brand development
Name, logo, visual identity and brand guidelines, built for your audience.
Messaging and positioning
Who you serve, what you say and how you say it, written to the claims rules.
Website copywriting
Professional copy for your custom website and program pages.
Static ad creative and ad copy
Launch-ready ad images and copy, built around healthcare advertising rules.
Video and UGC
Short-form video and user-generated-style ads for Meta and other channels.
Meta and Google setup
Business Manager, ad accounts, pixel and conversion tracking.
Campaign launch
Your first campaigns built and launched with you.
Landing pages per program
A focused landing page for each program you advertise.
Compliant ad templates and claims library
Approved wording and templates so new creative stays within the rules.
Ongoing monthly marketing
Campaign check-ins, fresh creative, page and email refreshes, compliance review of new ads, and a monthly report and strategy call.
Ad spend is separate
Ad spend is paid by you directly to the ad platforms.
Win-back messages
Patients who stopped get an invitation to come back.
Upsell and cross-sell
Invitations to other options your brand offers, subject to licensed physician review.
Reviews, referrals and milestones
Requests for reviews and referrals, plus milestone messages.
Referral and affiliate links
Unique links for partners and affiliates, with tracking.
Influencer promo codes
Trackable promo codes for influencer partnerships.
Funnel analytics
See where visitors drop off and which channels bring people in.
Social content calendar
A content calendar with post ideas for your channels.
Email newsletter templates
Branded newsletter templates for patient education and updates.
AI-drafted blog posts
On-brand educational blog posts drafted for your site.
Message link tracking
See which emails and links get opened and clicked.
24/7 AI patient chat
Patients get answers at any hour, and anything clinical or urgent goes to a person.
Progress tracking
Patients can log weight, photos and labs, and the care team can see them.
At-home lab ordering
Order at-home lab kits as part of a program.
Clinical protocol library
A written clinical protocol per program for licensed physicians to follow.
Note templates
Reusable note templates for common visit types.
Lab results review
Licensed physicians review lab results inside the chart.
Licensed physician turnaround tracking
See how quickly intakes are reviewed and visits are completed.
Inventory and delivery alerts
Alerts when a medication is unavailable, plus tracking and delivery-exception alerts.
Dedicated success manager
A named person who keeps your launch and growth on track, with weekly check-ins.
Partner community
A monthly session with other partner brand owners.
Retention and churn analytics
See who stays, who leaves and when.
Auto-renewal checks
Subscription wording is checked against state auto-renewal and consumer laws.
Done-for-you LegitScript application
We prepare and submit your LegitScript application with you. LegitScript’s fees are not included, and approval is LegitScript’s decision.
Price
The price is shared on the call.
LegitScript’s fees are not included in any package. Ad spend is paid by you directly to the ad platforms.