Packages

Three ways to launch telehealth with Prime

Start a cash-pay weight loss, hormone and sexual wellness practice, launch your own brand, or have us build and market it. There’s a Prime package for where you are.

Smiling clinician in a white coat holding a tablet and waving

HIPAA-compliant

Prime Brand and All-Inclusive, on AWS with signed BAAs

50 states

Licensed physicians and pharmacy on Prime Brand and All-Inclusive

Your brand

Your name, your domain, your customers

27 years

Of healthcare experience behind the platform

Clinician wearing a headset, seated at an open laptop beside a bright window

Cash-pay practice

Prime Clinical

For licensed physicians starting a cash-pay weight loss, hormone, and sexual wellness practice.

What you get

Online intakePatients answer a guided intake on their phone before you see them, and they can update it later.
Video visitsPatients join a secure video visit from a link, and their consent stays on file.
E-prescribingYour licensed physicians send prescriptions from the chart through DoseSpot. The fee is included. Prime's pharmacy is not part of Prime Clinical.
Patient portalPatients see visits, messages, prescriptions, and next steps in one place.

$500/month. No setup fee.

See everything included

Get started

Launch your brand

Prime Brand

Includes everything in Prime Clinical.

What you get

Your website and domainYou get a custom website on your own domain, under your name.
Licensed physiciansLicensed physicians in all 50 states review each patient and decide on treatment, so you do not have to hire them.
Pharmacy shippingWhen a licensed physician prescribes, a licensed US pharmacy can ship to all 50 states.
Follow-up emailsPatients receive welcome notes, shipping updates, check-ins, and refill reminders by email.

Pay $10,000 setup today. $750/month starts on day 31.

See everything included

Book a call

Buy

Woman in a navy blouse working on a laptop in a sunlit office

We build and market it

All-Inclusive

Includes everything in Prime Brand.

What you get

Brand and messagingWe create the name, the look, and the words your brand uses with patients.
Ads and first campaignsWe prepare the ads, set up Meta and Google, and launch the first campaigns with you. You pay the ad platforms directly.
Monthly marketingWe keep refreshing ads and pages, and we review new ads before they run.
Someone on your accountA named person stays with you on the launch and the marketing.

The price is shared on the call.

See everything included

Book a call

Which one is you?

Start from where you are today.

Each package is built for a different kind of owner. Each one also includes everything in the package before it.

Cash-pay practice

Prime Clinical

“I have my license. I want my own cash-pay weight loss, hormone and sexual wellness practice.”

You’re an MD, DO, NP or PA who wants a cash-pay GLP-1, hormone and sexual wellness practice. Seeing patients you already have is included. You keep the website you have, and your own licensed physicians prescribe through DoseSpot.

Cash-pay weight loss, hormones and sexual wellness
Your own licensed physicians, through DoseSpot
Video visits and patient portal
Up to 5 licensed physicians

See everything included

Launch your brand

Prime Brand

“My audience trusts me. I want my own telehealth brand, but I’m not a doctor.”

You’re a coach, trainer, creator, gym or studio, wellness brand, or a med spa without a prescriber. You want licensed physicians and a pharmacy behind you, a custom site on your own domain, and a brand that’s clearly yours, with no medicine to stock.

Our licensed physician network
Our licensed US pharmacy partner
A custom website for your brand

See everything included

We build and market it

All-Inclusive

“I have the budget. I want the brand built and taken to market for me.”

You’re a funded wellness or supplement brand, a franchise, a network-marketing company, or an owner with capital but no audience yet. You want a complete brand and a marketing engine: identity, messaging, ad creative, ad accounts, campaign launch and ongoing support.

Everything in Prime Brand
Brand development and copywriting
Ads built, launched and managed with you

See everything included

Have your own licensed physicians but want our pharmacy, or need something in between? Ask us about a custom package.

Compare the packages

Side by side

Each package includes everything in the one before it, then adds more.

	Cash-pay practicePrime Clinical	Launch your brandPrime Brand	We build and market itAll-Inclusive
Best for	Licensed physicians starting a cash-pay weight loss, hormone and sexual wellness practice	Entrepreneurs launching their own brand	Brands that want it built and marketed for them
Licensed physicians	Up to 5 licensed physicians	Our licensed physician network, all 50 states	Our licensed physician network, all 50 states
Pharmacy	DoseSpot e-prescribing to DoseSpot's pharmacy network	Our licensed US pharmacy partner ships to all 50 states	Our licensed US pharmacy partner ships to all 50 states
Intake, patient portal, charting, video visits	Included	Included	Included
Licensed physician workspace and patient messaging	Included	Included	Included
Patient checkout and payments	Included	Included	Included
HIPAA-compliant AWS platform with signed BAAs	Not included	Included	Included
Website	Link from your existing site to Prime intake, checkout and portal	Custom-designed website on your domain	Custom website plus professional website copywriting
Branding	Your existing brand	Your logo, colors, domain and branded patient email	Full brand development: name, logo, identity, guidelines
Ready-made programs and medication catalog	Not included	Included	Included
Patient follow-up emails	Not included	Included	Included
Marketing	Not included	Available as an add-on (ask us)	Done for you: creative, ad accounts, campaign launch and monthly support
LegitScript	Not included	LegitScript prep kit	Done-for-you LegitScript application
Your price	$500/month. No setup fee. Up to 5 licensed physicians.	Pay $10,000 setup today. $750/month starts on day 31.	Book a call

Cash-pay practice

Prime Clinical

Your license. Your own cash-pay weight loss, hormone and sexual wellness practice. Patients you already see are included.

For licensed physicians starting a cash-pay weight loss, hormone, and sexual wellness practice.

What you get

Online intakePatients answer a guided intake on their phone before you see them, and they can update it later.
Video visitsPatients join a secure video visit from a link, and their consent stays on file.
E-prescribingYour licensed physicians send prescriptions from the chart through DoseSpot. The fee is included. Prime's pharmacy is not part of Prime Clinical.
Patient portalPatients see visits, messages, prescriptions, and next steps in one place.

$500/month. No setup fee.

See everything included

Need more than 5 licensed physicians? Book a call.

Get started

Who it’s for: MDs, DOs, NPs and PAs who want their own cash-pay weight loss (GLP-1), hormone therapy for men and HRT, and sexual wellness practice. Your own licensed physicians prescribe through DoseSpot. Prime’s pharmacy and Prime’s licensed physician network are not included.

Patient experience

Online medical intake, which patients can update later
Passwordless secure patient login and portal
Visit scheduling links, rescheduling, confirmations and reminders
One-click video visit join with consent on file
Secure messages, refill and care requests
Health records, prescriptions and protocols in one place

Licensed physician workspace

Licensed physician work queue, intake review and Rx review inbox
Full patient chart with visit notes and licensed physician sign-off
Prescription writing with medical-necessity attestation
Refill review queue and care-team task inbox
Licensed physician calendar, availability and video visit room
License and state settings, credential-expiry reminders and the state telehealth rules tracker

E-prescribing and payments

E-prescribing through DoseSpot to DoseSpot's pharmacy network, with the e-prescribing fee included
Patient checkout and card payments
Payment processing and reconciliation
Automatic refund and notice when treatment is declined

Your website and admin

Connect your existing website: link to your Prime-hosted intake, checkout and patient portal
A launch address for intake, checkout and the patient portal
Admin desk with patient and order views
Shared support inbox

Security and compliance

Hosted on AWS: encrypted, firewalled, with 35-day backups
Two-factor login, role-based access and audit logs
Locked legal pages: terms, privacy, telehealth consent, payment terms

Not included

–Prime's licensed physician network
–Prime's pharmacy partner
–A custom website build
–Marketing or LegitScript services

Launch your brand

Prime Brand

Launch your own telehealth brand. Licensed physicians decide on treatment, our pharmacy ships, and your name is on it.

Includes everything in Prime Clinical.

What you get

Your website and domainYou get a custom website on your own domain, under your name.
Licensed physiciansLicensed physicians in all 50 states review each patient and decide on treatment, so you do not have to hire them.
Pharmacy shippingWhen a licensed physician prescribes, a licensed US pharmacy can ship to all 50 states.
Follow-up emailsPatients receive welcome notes, shipping updates, check-ins, and refill reminders by email.

Pay $10,000 setup today. $750/month starts on day 31.

See everything included

Book a call

Buy

Who it’s for: coaches, trainers, creators and influencers, gyms and studios, wellness brands, and med spas without a prescriber. You bring the brand and the audience, and we handle the clinical and pharmacy side.

Includes everything in Prime Clinical. Marketing is available as an add-on. Ask us.

Licensed physicians and pharmacy

Our licensed physician network in all 50 states: licensed physicians review every patient and decide on treatment
Our licensed US pharmacy partner ships to all 50 states
State-license matching for every patient and every order
A ready medication formulary with compounding documentation, interaction and refill safety checks
Order tracking, plus shipped and delivered notices to patients

Your custom brand website

A custom-designed website on your own domain, with SSL
Home, programs, how-it-works, FAQ and about pages
Program pages for weight loss, men's health, women's health, hair loss and wellness
Mobile-responsive design with SEO built in

Your brand everywhere

Brand editor: update your logo, colors, photos and copy anytime
Clinical, pharmacy and legal content locked for accuracy
Branded patient emails from your domain
Your logo and colors across the site, the portal and patient emails
Brand setup pulled from your current site

Patient follow-up

Welcome, what-to-expect and how-to-take-your-medication emails
Check-ins, refill and renewal reminders
Abandoned-intake and checkout recovery by email
Failed-payment and expiring-card rescue

Tools and training

AI visit notes and patient summaries
Revenue and payouts dashboard
Team seats and roles
Training academy

Compliance

LegitScript prep kit
Automatic compliance check on your marketing copy
Everything in Prime Clinical's security and compliance

We build and market it

All-Inclusive

We build your brand and take it to market: branding, messaging, ads, Meta and Google setup and LegitScript, run with you.

Includes everything in Prime Brand.

What you get

Brand and messagingWe create the name, the look, and the words your brand uses with patients.
Ads and first campaignsWe prepare the ads, set up Meta and Google, and launch the first campaigns with you. You pay the ad platforms directly.
Monthly marketingWe keep refreshing ads and pages, and we review new ads before they run.
Someone on your accountA named person stays with you on the launch and the marketing.

The price is shared on the call.

See everything included

Book a call

Who it’s for: funded wellness and supplement brands, franchises, network-marketing companies, and owners with capital but no audience yet. Includes everything in Prime Brand, plus a done-for-you marketing team.

The marketing build

Brand development

Name, logo, visual identity and brand guidelines, built for your audience.

Messaging and positioning

Who you serve, what you say and how you say it, written to the claims rules.

Website copywriting

Professional copy for your custom website and program pages.

Static ad creative and ad copy

Launch-ready ad images and copy, built around healthcare advertising rules.

Video and UGC ad creative

Short-form video and user-generated-style ads for Meta and other channels.

Meta and Google setup

Business Manager, ad accounts, pixel and conversion tracking set up for your campaigns.

Campaign launch

Your first campaigns built and launched with you.

Done-for-you LegitScript application

We prepare and submit your LegitScript application with you, so you can apply to run prescription ads on Meta and Google.

Compliant ad and claims library

Approved wording for ads and claims, so new creative stays within the rules.

Landing pages per program

A focused landing page for each program you advertise.

Ongoing monthly marketing

Campaign check-ins, fresh creative, page and email refreshes, compliance review of new ads, and a monthly report and strategy call.

Dedicated success manager

A named person who keeps your launch and growth on track.

Ad spend is paid by you directly to Meta, Google or other platforms. LegitScript’s fees are paid by you directly to LegitScript, and approval is LegitScript’s decision. We don’t promise patient numbers or ad results.

All-Inclusive

Also included at the top tier

Beyond the marketing build, All-Inclusive adds the growth and patient-experience tools of a mature telehealth brand.

Growth and retention

Win-back messages for lapsed patients
Upsell and cross-sell messages, subject to licensed physician review
Review and referral requests
Milestone messages
Referral and affiliate links, plus influencer promo codes

Content

Social content calendar
Email newsletter templates
AI-drafted blog posts
Message link tracking

Patient experience

24/7 AI patient chat with human escalation
Progress tracking: weight, photos, labs
At-home lab ordering

Clinical and operations

Clinical protocol library per program
Note templates and lab results review
Licensed physician turnaround tracking
Inventory alerts, automatic tracking and delivery-exception alerts

Partnership

Dedicated success manager with weekly check-ins
Partner community and monthly mastermind
Retention and churn analytics

Compliance

State auto-renewal and consumer-law checks
Everything in Prime Brand's compliance tools

Programs and medications

What your brand can offer

Five ready-to-launch program areas, each with the medications licensed physicians can prescribe when clinically appropriate. Medications are listed by generic name first.

Woman walking on a sunny waterfront path

Weight loss / GLP-1

Medical weight-management programs built around GLP-1 and GIP/GLP-1 medications, with licensed physician follow-up and refill reviews.

Semaglutide
Tirzepatide
Compounded formulations may be available when a licensed physician determines they're clinically appropriate for the individual patient.

Couple laughing together on a sofa at home

Men's health

Erectile dysfunction treatment and hormone therapy for men, reviewed by a licensed physician.

Sildenafil generic
Tadalafil generic
Hormone therapy for men, managed by a licensed physician

Woman in her fifties sitting by a bright window

Women's health / menopause

Hormone support for perimenopause and menopause, in the form that fits each patient.

Estradiol gel
Estradiol vaginal cream
Estradiol patch
Estradiol tablets
Progesterone capsules

Indoor head-and-shoulders portrait of a woman with long dark hair

Hair loss

Oral options for thinning hair and hair loss.

Minoxidil tablets
Finasteride tablets
Compounded formulations may be available when a licensed physician determines they're clinically appropriate for the individual patient.

Plain unbranded supplement bottle and a glass of water

Wellness

Vitamin B12 injection when a licensed physician determines it is clinically appropriate.

Vitamin B12 injection
Compounded formulations may be available when a licensed physician determines they're clinically appropriate for the individual patient.

Every prescription is at the licensed physician’s discretion, after a medical evaluation. Not every patient will qualify for every medication, and availability can vary by state.

Compounded items are prepared by a licensed pharmacy for the individual patient.

Which packages include this catalog: Prime Brand and All-Inclusive include our licensed physician network and pharmacy catalog. With Prime Clinical, your own licensed physicians prescribe through DoseSpot e-prescribing to DoseSpot's pharmacy network. Prime's pharmacy is not included.

Why Prime

A doctor’s signature is the easy part.

The hard part is everything around it, in every state and on every order. That’s what Prime handles, so you can focus on your patients or your brand.

Every state is its own rulebook

Telehealth rules, prescribing rules and consent requirements differ across all 50 states, and we track them for you.

Licenses must match every patient

A licensed physician can treat only patients in states where they hold a license, and licenses expire. We match and track them.

Pharmacies must be licensed by state

The pharmacy must be licensed to ship to each patient’s state. Our licensed US pharmacy partner ships to all 50 states.

Compounding has paperwork

Compounded medications must be tied to a documented, patient-specific clinical need, with a licensed physician sign-off.

Ads need LegitScript

Meta and Google require LegitScript certification before you can run prescription-treatment ads.

Payments are high-risk

Many card processors treat telehealth and prescription sales as high-risk, with extra underwriting and dispute handling.

Renewals have laws

Subscriptions must follow auto-renewal rules.

Patient data needs real security

HIPAA, signed BAAs, encryption and audit trails, not a plugin.

Enterprise-grade infrastructure

HIPAA-compliant, built on AWS

Prime Brand and All-Inclusive include HIPAA-compliant hosting with signed BAAs. The platform is one integrated system purpose-built for patient data, not plugins stitched together.

AWS WAF firewall

AWS-managed rule sets block common attacks; floods from a single IP are rate limited.

Encrypted connections

TLS 1.2/1.3, with HTTP redirected to HTTPS.

Managed containers on AWS Fargate

In a private network with no public IP, built from scanned, immutable images.

Amazon Aurora PostgreSQL

Encrypted and private, with a standby instance, auto-scaling capacity and 35-day backups.

Security built in

HIPAA-compliant platform with signed BAAs, including AWS
Encryption at rest with AWS KMS keys that rotate automatically
Two-factor login and role-based access
Audit trail of patient-data access
Brand-to-brand data isolation
Zero-downtime deploys with automatic rollback
Staging environment before production
Automated test suites on proposed changes

Built by a surgeon who knows healthcare

Buck Parker, MD, FACS

27 years of experience in healthcare. He is a board-certified surgeon, completed his general surgery residency at Henry Ford Hospital in Detroit, and is an entrepreneur who has built multiple businesses.

Prime is built on the line between business and medicine: you run the business, and licensed physicians make every clinical decision.

Questions

Frequently asked questions

Do I need to be a doctor?+

Not for Prime Brand or All-Inclusive. You own the brand and the business, and licensed physicians in all 50 states make every clinical decision. Prime Clinical is for licensed physicians who want their own cash-pay weight loss, hormone and sexual wellness practice.

Which package should I pick?+

If you have your own license and want a cash-pay weight loss, hormone and sexual wellness practice, choose Prime Clinical. It includes up to 5 licensed physicians. Need more than 5 licensed physicians? Book a call. If you want your own brand with our licensed physicians and pharmacy, choose Prime Brand. If you want the brand built and marketed for you, choose All-Inclusive.

Can I keep my own pharmacy?+

With Prime Clinical, your own licensed physicians prescribe through DoseSpot e-prescribing to DoseSpot's pharmacy network. Prime's pharmacy is not included. Prime Brand and All-Inclusive use our licensed US pharmacy partner, which ships to all 50 states.

Do I keep my website?+

With Prime Clinical, you link your existing site to your Prime-hosted intake, checkout and patient portal. Prime Brand and All-Inclusive include a custom-designed website on your domain.

Who owns the customers?+

You do. It's your brand and your business, and you run it your way.

Is it HIPAA-compliant?+

Prime Brand and All-Inclusive include a HIPAA-compliant platform with signed BAAs, including AWS. The platform runs on encrypted, firewalled AWS infrastructure.

Can I run ads for prescription treatments?+

Meta and Google require LegitScript certification first. Prime Brand includes a LegitScript prep kit, and All-Inclusive includes a done-for-you application. LegitScript's fees and its approval decision are LegitScript's.

Is ad spend included?+

No. With All-Inclusive we build and manage the campaigns with you, and you pay ad spend directly to the ad platforms.

Can I upgrade later?+

Ask us. Each package includes everything in the one before it, and we'll help you move up when you're ready.

What if I need something different?+

Have your own licensed physicians but want our pharmacy, or need a mix? Ask us about a custom package.

Licensed physicians review every patient and decide on treatment. Prescriptions are issued only when clinically appropriate. Prime Telehealth makes no claims about medical outcomes, ad results, patient numbers, or the income, revenue or profit of any business.

What you get

What each package gives you

The list comes first. The price sits underneath.

Cash-pay practice

Prime Clinical

For licensed physicians starting a cash-pay weight loss, hormone, and sexual wellness practice.

What you get

Online intakePatients answer a guided intake on their phone before you see them, and they can update it later.
Video visitsPatients join a secure video visit from a link, and their consent stays on file.
E-prescribingYour licensed physicians send prescriptions from the chart through DoseSpot. The fee is included. Prime's pharmacy is not part of Prime Clinical.
Patient portalPatients see visits, messages, prescriptions, and next steps in one place.

$500/month. No setup fee.

See everything included

Get started

Launch your brand

Prime Brand

Includes everything in Prime Clinical.

What you get

Your website and domainYou get a custom website on your own domain, under your name.
Licensed physiciansLicensed physicians in all 50 states review each patient and decide on treatment, so you do not have to hire them.
Pharmacy shippingWhen a licensed physician prescribes, a licensed US pharmacy can ship to all 50 states.
Follow-up emailsPatients receive welcome notes, shipping updates, check-ins, and refill reminders by email.

Pay $10,000 setup today. $750/month starts on day 31.

See everything included

Book a call

Buy

We build and market it

All-Inclusive

Includes everything in Prime Brand.

What you get

Brand and messagingWe create the name, the look, and the words your brand uses with patients.
Ads and first campaignsWe prepare the ads, set up Meta and Google, and launch the first campaigns with you. You pay the ad platforms directly.
Monthly marketingWe keep refreshing ads and pages, and we review new ads before they run.
Someone on your accountA named person stays with you on the launch and the marketing.

The price is shared on the call.

See everything included

Book a call

Ad spend is paid by you directly to the ad platforms. LegitScript’s fees are paid by you directly to LegitScript. Per-visit licensed physician fees for Prime Brand and All-Inclusive are reviewed on your onboarding call. Your merchant account and payout timing are reviewed on your onboarding call. Need something different, like your own licensed physicians with our pharmacy? Ask us about a custom package.

Next step: book a call with Prime

Tell us where you are today. We’ll recommend the right package, walk you through setup, your merchant account, payout timing and per-visit licensed physician fees, and map out your launch.

1. Book a call

A short conversation about your goals, your audience and your licensing.

2. Pick your package

Prime Clinical, Prime Brand or All-Inclusive. Or ask us about a custom package.

3. Launch with us

We set up your platform, your site and your programs with you during onboarding.

Book a call Get started Buy Prime Brand

Prime Brand: Pay $10,000 setup today. $750/month starts on day 31.

Buck Parker, MD, FACS · Founder, Prime Telehealth